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MaxedBPOBusiness Process Outsourcing

Dedicated offshore teams for customer service, call center, back-office and AI data work, delivered from Nairobi to clients worldwide since 2015.

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Nairobi delivery centre, serving clients on five continents

+254 140 403 425[email protected]Staff sign in
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  1. Home
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  3. /Legal Process Outsourcing

Industry/Regulated & Professional

Legal Process Outsourcing in Kenya.

Accurate, confidential support for legal teams.

We take high-volume, routine legal work off expensive lawyer time, so your lawyers can focus on advice and advocacy.

Get a free quoteRead the details
Legal support team working at desks on an open-plan floor
Law firms, legal departments
Clients
Review, abstraction, research, intake
Work
Strict confidentiality protocols
Security
Overnight available
Turnaround

Overview

Affordable legal process outsourcing for companies in the US, Canada, Germany and Kenya

Speak to a specialist

Tell us your volumes and goals. We reply within one working day with a suggested team and price.

Get a free quote
+254 140 403 425[email protected]
  1. 01

    Document review, contract abstraction, legal research support, intake and back-office admin.

  2. 02

    Strict confidentiality protocols, controlled access and handling rules for privileged material.

  3. 03

    Layered quality assurance for detail-heavy, deadline-bound work.

  4. 04

    Kenya's common-law system and English-language training suit UK, US and Commonwealth firms.

At a glance

Targets are agreed per client and written into your SLA.

Trained team
Common law
Quality review
2-level
Turnaround available
Overnight

What's included

What's included in our legal process outsourcing service.

Take one piece or all of it. Every item runs to documented procedures with an owner, a target and weekly reporting.

  • 01

    Document review

    First-pass review and tagging.

  • 02

    Contract abstraction

    Extracting key terms into summaries.

  • 03

    Legal research support

    Finding and summarising cases and statutes.

  • 04

    Case intake

    Collecting client details and documents.

  • 05

    Legal transcription

    Transcribing hearings and dictation.

  • 06

    Billing and admin

    Time entries, invoices and filing.

Recommended services

The services legal process outsourcing teams use most.

All solutions
  • Back-office team at their desks in the Nairobi officeSolution

    Back-Office Operations

    The work behind the scenes, done accurately and on time.

  • Quality review session around a boardroom tableSolution

    Quality & Compliance

    Quality you can see and compliance you can prove.

  • Team working on a busy open-plan office floorSolution

    Virtual Assistants

    A dependable assistant who gives you your time back.

Your customers' data, properly protected.

Legal Process Outsourcing work runs on the same secure foundations as every Maxed BPO programme, with controls you can audit.

  • Locked-down machines with no personal devices or downloads
  • Role-based, logged access to your systems
  • GDPR, Kenya Data Protection Act and PCI-DSS practices
  • NDAs and data processing agreements as standard
Maxed BPO secure delivery floor in Nairobi

How we tailor it

How legal process outsourcing outsourcing with Maxed BPO works.

Every sector programme follows the same careful path, built around your rules, systems and busy periods.

  1. 1

    Understand your sector

    We learn your customers, rules, systems and busy periods before anything else.

  2. 2

    Hire for the job

    We recruit people with relevant backgrounds and train them on your products.

  3. 3

    Launch carefully

    A supervised pilot with daily calibration before the team takes full volume.

  4. 4

    Report and improve

    Weekly reports, monthly reviews and headcount that flexes with demand.

Who it's for

Who uses our legal process outsourcing service.

  • Law firms
  • Corporate legal departments
  • Insurance legal teams
  • Legal tech companies
  • Compliance teams

Platforms

Tools and platforms we work in.

Your team works inside the systems you already use. Don't see yours? We learn custom tools too.

  • Relativity
  • Clio
  • iManage
  • NetDocuments
  • LexisNexis
  • Westlaw
  • Microsoft 365

FAQ

Legal Process Outsourcing: your questions.

Something else on your mind? Our team replies within one working day.

Speak to a specialist

Tell us your volumes and goals. We reply within one working day with a suggested team and price.

Get a free quote
+254 140 403 425[email protected]
How is confidentiality protected?

NDAs, restricted access, clean-desk rules and no personal devices.

Can you review contracts?

Yes. We abstract key terms and flag unusual clauses for your lawyers.

Do you give legal advice?

No. We support lawyers, who remain responsible for all advice.

More industries

Other sectors we support.

All industries
  • Travel & Hospitality
  • Telecommunications
  • Banking & Insurance
  • E-commerce & Retail
  • Healthcare
  • Logistics & Courier
  • IT & Technology
  • Real Estate
  • Education & EdTech
  • Government & Public Sector
  • Media & Entertainment
  • HR & Recruitment
  • Manufacturing
  • Energy & Utilities
  • AI, ML & Robotics

Get a free legal process outsourcing quote

A no-obligation consultation to design your team, hours and price. Most quotes are back within one working day.

Book a free consultationChat on WhatsApp