Terms of use

The terms that apply when you use this website. Outsourcing services are covered by a separate written agreement.

Last updated 27 October 2026

01About these terms

These terms apply to your use of this website, run by Maxed BPO of Malik Heights, Ngong Road, Nairobi, Kenya. By using the website you agree to them. If you do not agree, please do not use the website.

These terms cover the website only. Any outsourcing services we provide are governed by a separate written agreement between Maxed BPO and the client.

02Using the website

You may use this website for lawful purposes, to learn about our services and to contact us. You must not:

  • Use the website in a way that breaks any law or regulation.
  • Try to gain unauthorised access to the website, its servers or any connected systems.
  • Send spam, malicious code or automated submissions through our forms.
  • Copy or scrape the website's content in bulk without our written permission.

03Information and quotes

We work hard to keep the information on this website accurate and up to date, but it is provided for general information only. Figures such as savings, response times and go-live periods are typical results or targets, not guarantees. Targets for your programme are agreed with you and written into your service agreement.

Quotes and proposals are not binding until both parties sign a written agreement.

04Intellectual property

The content, design, text, graphics and logos on this website belong to Maxed BPO or are used with permission. Client names and logos belong to their respective owners. You may view and print pages for your own reference, but you may not reproduce or reuse the content for commercial purposes without our written permission.

06Our liability

To the extent the law allows, we are not liable for any loss or damage arising from your use of this website or your reliance on its content. Nothing in these terms limits liability that cannot be limited by law.

07Your privacy

Our privacy policy explains how we collect and use personal data you share through this website.

08Governing law

These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute arising from them.

09Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed. Questions about these terms can be sent to [email protected].