Nairobi delivery centre, serving clients on five continents
Nairobi delivery centre, serving clients on five continents
Growth & Sales
Your own offshore team, without the hassle of building one.
A Kenya-based team that you hire and direct, while we handle the office, equipment, payroll and HR.

100%
Of the team's time spent on your work
Overview
It works like opening your own office in Kenya, without a legal entity, a lease, agency fees or HR overhead.
You define the roles and standards, we source and screen candidates, and you interview the shortlist and make the final choice.
A bench of pre-screened talent means replacements and new hires happen fast.
We cover office space, equipment, internet, power backup, payroll, statutory benefits, leave, reviews and retention.
A named account manager keeps an eye on morale and performance and meets with you regularly.
At a glance
Targets are agreed per client and written into your SLA.
What's included
Take one piece or all of it. Every item runs to documented procedures with an owner, a target and weekly reporting.
Job adverts, CV screening, skills tests and shortlists.
A seat in a secure Nairobi office with laptop, monitors, headset and internet.
Salaries, statutory deductions, benefits and Kenyan employment law handled.
Leave, performance reviews, training, engagement and retention.
A named manager who runs the team day to day and reports to you.
New seats added quickly from our pre-screened bench.
How it fits together
Overlapping day, evening and night shifts in Nairobi cover UK and European, US East Coast and Gulf business hours, with warm hand-overs between them.

How it works
A supervised path from first call to a fully managed team, usually live within 2 to 3 weeks.
Define roles
We agree job descriptions, skills, salary bands and start dates.
Recruit
We shortlist tested candidates, then you interview and choose.
Set up
Desks, equipment, system access and onboarding are prepared.
Grow
Your team settles in, and seats are added as your needs grow.
Who it's for
Platforms
Your team works inside the systems you already use. Don't see yours? We learn custom tools too.
FAQ
Something else on your mind? Our team replies within one working day.
Speak to a specialist
Tell us your volumes and goals. We reply within one working day with a suggested team and price.
Get a free quoteMaxed BPO is the employer of record in Kenya and handles contracts, payroll and compliance, while the team works under your direction.
Yes, and you make the final hiring decision for every seat.
They are replaced from our pre-screened bench, usually within a few weeks, with a proper knowledge hand-over.
Yes. Nairobi is two to three hours ahead of the UK, and evening and night shifts cover US clients.
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A no-obligation consultation to design your team, hours and price. Most quotes are back within one working day.