Outsourcing for United Kingdom

Outsourcing to Kenya for UK Companies.

Offshore teams for UK businesses, working UK hours from Nairobi.

British-style English, an almost identical working day and a common-law legal system make Kenya a natural fit for UK firms.

Overview

Outsourcing to Kenya for UK Companies: what you need to know

Speak to a specialist

Tell us your volumes and goals. We reply within one working day with a suggested team and price.

01
Kenya suits UK firms: British-style English, a nearly identical working day and a common-law legal system.
02
The day shift overlaps almost completely with UK hours, so your managers can run stand-ups, reviews and training live.
03
We follow UK GDPR and the Kenya Data Protection Act, sign data processing agreements and keep customer data in your systems.
04
UK clients typically save 40 to 60% compared with hiring locally.
05
Teams go live in 2 to 3 weeks.

Time zones

Nairobi is 2 to 3 hours ahead of the UK, so our day shift overlaps nearly all of your business hours, and evening shifts cover your late opening.

In Nairobi time

Your hours, our shifts

UTC+3

London (9am to 5pm)11:00 to 19:00 EAT

Maxed BPO shiftsDayEveningNight

00:0006:0012:0018:0024:00

Times are approximate and shift by an hour with daylight saving. Shift patterns are planned around your hours.

At a glance

Targets are agreed per client and written into your SLA.

What we do

Take one service or combine several. Each page below explains exactly what is included.

How it works

Most clients start with a small pilot and scale once the results are proven.

1
Discovery call
We define your goals, volumes and standards, and scope the team.
2
Build your team
We recruit, vet and train people on your tools, products and tone.
3
Onboard and integrate
Your team connects to your systems with a managed, supervised ramp-up.
4
Scale and optimise
We track SLAs, coach continuously and adjust headcount as you grow.

Who this guide is for