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MaxedBPOBusiness Process Outsourcing

Dedicated offshore teams for customer service, call center, back-office and AI data work, delivered from Nairobi to clients worldwide since 2015.

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Nairobi delivery centre, serving clients on five continents

+254 140 403 425[email protected]Staff sign in
MaxedBPOBusiness Process Outsourcing
  • Blog
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Sign inGet a quote
  1. Home
  2. /AI, ML & Robotics
  3. /Voice & Speech Data

Data & Annotation

Voice & Speech Data Collection in Kenya.

Diverse speech data, including African languages and accents.

Speech models often miss accents, dialects and noisy conditions. We collect and transcribe speech from a diverse speaker pool across East Africa and beyond.

Get a free quoteRead the details
  • Diverse speakers
  • Time-aligned transcripts
  • Consent-tracked
Contributor speaking into a desktop microphone while reading a script

100%

Of recordings with documented consent

Scripted, spontaneous, conversational, commands
Speech types
Studio, home, in-car, outdoor
Environments
Swahili, East African languages, English, French
Languages
Consent, demographics, device, conditions
Metadata

Overview

Affordable voice and speech data collection for companies in the US, UK, Germany and New Zealand

Speak to a specialist

Tell us your volumes and goals. We reply within one working day with a suggested team and price.

Get a free quote
+254 140 403 425[email protected]
  1. 01

    Recording scripts are designed to your specification.

  2. 02

    Speakers are recruited across ages, genders, regions and accents, and record in booths, ordinary rooms, cars or noisy streets.

  3. 03

    Every file gets signal checks, then trained transcribers produce time-aligned transcripts, with a second transcriber reviewing a sample of each batch.

  4. 04

    Consent, demographic and recording metadata are logged for every speaker.

  5. 05

    Strengths include Swahili, Sheng, Kikuyu, Luo, Luhya, Somali, Amharic, and African-accented English and French.

At a glance

Targets are agreed per client and written into your SLA.

Of recordings with documented consent
100%
Transcription review on every batch
2-pass
African languages and accents
10+
Scripts and acoustic conditions
Custom

What's included

What's included in our voice & speech data service.

Take one piece or all of it. Every item runs to documented procedures with an owner, a target and weekly reporting.

  • 01

    Scripted recordings

    Speakers read prompts you provide or that we design.

  • 02

    Conversational data

    Natural two-person or group conversations on set topics.

  • 03

    Wake words and commands

    Short command sets for assistants and devices.

  • 04

    Transcription

    Verbatim or clean transcripts with timestamps.

  • 05

    Speaker and event labels

    Who spoke when, plus noises and overlaps.

  • 06

    Audio QA

    Checks for noise, clipping and silence.

How it fits together

From recording to ready-to-train audio.

Raw recordings are labelled, reviewed, quality-checked and delivered in your format, with two human checks and an error feedback loop along the way.

Server racks representing the AI infrastructure Maxed BPO supports

How it works

How voice & speech data with Maxed BPO works.

A supervised path from first call to a fully managed team, usually live within 2 to 3 weeks.

  1. 1

    Specification

    We agree languages, hours, speakers, scripts and conditions.

  2. 2

    Recruit speakers

    Diverse contributors are recruited with informed consent.

  3. 3

    Record and check

    Audio is captured and run through audio QA.

  4. 4

    Transcribe and deliver

    Transcripts, metadata and audio delivered in your format.

Who it's for

Who uses our voice & speech data service.

  • Speech recognition (ASR) developers
  • Voice assistant and smart device makers
  • Call analytics and transcription companies
  • Researchers working on low-resource languages
  • Automotive in-car voice teams

Platforms

Tools and platforms we work in.

Your team works inside the systems you already use. Don't see yours? We learn custom tools too.

  • Audacity
  • Praat
  • ELAN
  • Label Studio
  • Transcription tools
  • Custom recording apps
  • Google Drive
  • AWS S3
  • Azure Blob
  • Python QA scripts

FAQ

Voice & Speech Data: your questions.

Something else on your mind? Our team replies within one working day.

Speak to a specialist

Tell us your volumes and goals. We reply within one working day with a suggested team and price.

Get a free quote
+254 140 403 425[email protected]
Which languages can you record?

Swahili and many East African languages, plus African-accented English and French.

How is consent handled?

Each speaker signs a form explaining how their voice will be used, and records are kept per file.

Can you record in noisy environments?

Yes, in cars, streets, markets and other real-world settings on request.

What formats do you deliver?

WAV or FLAC audio with JSON, CSV or TextGrid transcripts, or your own format.

Related AI services

Often paired with voice & speech data.

All AI services
  • Data annotator drawing bounding boxes around objects on her monitorData & Annotation

    Data Annotation & Labeling

    Accurate training data, labelled by people who follow the rubric.

  • Data specialist correcting and deduplicating records in a spreadsheetData & Annotation

    Data Cleaning & Preparation

    Clean, consistent data your models can learn from.

  • Support specialist with a headset typing a chat replyConversational & Moderation

    AI Chat & Virtual Agent Support

    The human team behind your chatbot.

Get a free speech data quote

A no-obligation consultation to design your team, hours and price. Most quotes are back within one working day.

Book a free consultationChat on WhatsApp