Nairobi delivery centre, serving clients on five continents
Nairobi delivery centre, serving clients on five continents
Back-Office & Processing
A dependable assistant who gives you your time back.
Full-time or part-time virtual assistants who take admin off founders' and managers' plates, and stay with you long term.

10 to 20 hrs
Typical time saved per manager, per week
Overview
Our assistants are full employees, screened for written English, organisation and discretion, and backed by a supervisor.
We match you on working style, time zone and the tools you already use.
The first two weeks cover your inbox preferences, protected meetings, travel habits and the tasks you want to hand off.
Typical work includes inbox triage, calendar management, research, CRM updates, bookkeeping and document preparation.
You can add specialist skills such as bookkeeping, e-commerce operations or recruitment coordination.
At a glance
Targets are agreed per client and written into your SLA.
What's included
Take one piece or all of it. Every item runs to documented procedures with an owner, a target and weekly reporting.
Sorting, filing, drafting replies and flagging what needs your attention.
Booking, rescheduling and protecting your focus time.
Market, supplier, competitor and candidate research, summarised.
Flights, hotels, visas, itineraries and expense receipts.
Keeping contacts, deals and spreadsheets current.
Formatting reports, proposals and presentations.
How it fits together
Nairobi shifts overlap with UK, US and Gulf business hours, so tasks you hand over at the end of your day are waiting, finished, the next morning.

How it works
A supervised path from first call to a fully managed team, usually live within 2 to 3 weeks.
Tell us what you need
A short call about your tasks, tools, hours and working style.
Meet your match
You approve a shortlisted assistant before they start.
Two-week onboarding
Your assistant learns your preferences and builds a task playbook.
Ongoing support
Monthly check-ins with a supervisor keep everything on track.
Who it's for
Platforms
Your team works inside the systems you already use. Don't see yours? We learn custom tools too.
FAQ
Something else on your mind? Our team replies within one working day.
Speak to a specialist
Tell us your volumes and goals. We reply within one working day with a suggested team and price.
Get a free quoteOur assistants are full employees working from a secure office, with a supervisor, leave cover and a replacement guarantee.
Yes, and you can move to full-time whenever you need to.
Yes. Assistants sign confidentiality agreements, use managed devices and only access what you share.
We introduce a replacement at no extra cost.
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A no-obligation consultation to design your team, hours and price. Most quotes are back within one working day.