Nairobi delivery centre, serving clients on five continents
Nairobi delivery centre, serving clients on five continents
Model Evaluation & Safety
Evidence-based safety and bias testing for AI models.
Systematic testing that finds where a model behaves unsafely or unfairly for particular people or prompts, even when its average accuracy looks good.

100%
Of findings reproducible
Overview
Auditors probe your model with adversarial and demographic-sensitive prompts, using a defined harm taxonomy and fairness rubric.
They look for harmful content, stereotyping, unequal quality across groups, and failures to refuse or to help.
Every finding includes the prompt, the output, a harm category and a severity rating, so your team can reproduce, fix and re-test it.
A diverse team catches blind spots, especially in African and other non-Western contexts.
Engagements range from pre-launch assessments and red-team sprints to ongoing monitoring of production models.
At a glance
Targets are agreed per client and written into your SLA.
What's included
Take one piece or all of it. Every item runs to documented procedures with an owner, a target and weekly reporting.
Creative, structured attempts to make the model misbehave.
Comparing behaviour and quality across groups.
Checking outputs against your safety policies.
Known and new ways around your safeguards.
A structured assessment before release.
Re-testing issues after your changes.
How it fits together
Every issue is captured with evidence and severity, handed to your team to fix, and re-tested before sign-off, so you can show exactly what changed.

How it works
A supervised path from first call to a fully managed team, usually live within 2 to 3 weeks.
Scope
We agree the risks, policies, groups and severity levels.
Probe
Auditors test the model systematically.
Document
Findings are logged with evidence and severity.
Re-test
Fixes are checked before sign-off.
Who it's for
Platforms
Your team works inside the systems you already use. Don't see yours? We learn custom tools too.
FAQ
Something else on your mind? Our team replies within one working day.
Speak to a specialist
Tell us your volumes and goals. We reply within one working day with a suggested team and price.
Get a free quoteA broad mix of backgrounds and languages, plus training on a clear harm taxonomy.
Yes, and they can be combined with your own prompt sets.
Either. Many clients run a pre-launch sprint, then move to ongoing monitoring.
Exposure limits, rotation and wellbeing support, as with our moderation teams.
Related AI services

A no-obligation consultation to design your team, hours and price. Most quotes are back within one working day.