MaxedBPO

Leadership team

The people who lead Maxed BPO.

Leaders who have run operations for global brands and built this company from the ground up, and who still stay close to the floor, the clients and the staff.

Talk to our teamMeet the team
Executive leaders
4
Senior owner for every client
1
Women in leadership
48%
Founded in Nairobi
2015

Meet the team

Experience you can talk to directly.

Founded in 2015 by Denis Whitemann, Maxed BPO is led by a small executive team with decades of global operations experience between them.

  • Founder & CEO

    Denis Whitemann

    Denis founded Maxed BPO in 2015 after two decades in global operations. He leads company strategy and stays closely involved in the culture and career programmes that keep teams together.

    • Company strategy
    • Culture and careers
    • Client relationships

  • Chief Operating Officer

    Margaret Atieno

    Margaret runs day-to-day delivery across every service line. She champions the quality and workforce standards behind Maxed BPO's client retention and team engagement.

    • Service delivery
    • Quality standards
    • Workforce engagement
  • Denzel Khann, Managing Director at Maxed BPO

    Managing Director

    Denzel Khann

    Denzel oversees growth and client partnerships, making sure every new engagement is set up to succeed. He built much of the account management practice and mentors emerging leaders.

    • Growth and partnerships
    • Account management
    • Leadership development

  • Director, Bids & Onboarding

    Derick O.

    Derick leads bids and onboarding, shaping proposals and launching new client teams quickly. His onboarding playbooks help new engagements ramp up faster than the industry norm.

    • Proposals and bids
    • Client onboarding
    • Launch playbooks

How we lead

A senior owner for every client.

Every engagement has a named senior leader who is accountable for it. Decisions are made quickly, and problems reach someone who can actually fix them.

  • Direct access to a senior leader, not just an account manager
  • Leaders who stay close to the floor, the clients and the staff
  • The leadership team owns culture and career programmes
  • Quick decisions when your volumes or priorities change

Women in leadership

48%

Merit-based promotion and mentorship circles build a balanced leadership bench.

Promoted from within

80+

Many of today's supervisors started on the floor and grew into leadership.

Senior owner per client

1

One accountable leader for every engagement, from bid to delivery.

Is this you?

Who we work best with.

  • Clients who want direct access to senior people
  • Partners who value quick, clear decisions
  • Businesses that care about culture and staff retention

FAQ

Leadership: your questions.

Something else on your mind? Our team replies within one working day.

Speak to a specialist

Tell us your volumes and goals. We reply within one working day with a suggested team and price.

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+254 140 403 425[email protected]
Who founded Maxed BPO?

Denis Whitemann founded the company in 2015 and leads it as CEO.

Who do I contact about a new project?

Our bids and onboarding team, led by Derick O. Use any Get a Quote button and they will reply within one working day.

More about us

Get to know Maxed BPO.

About Maxed BPO

Want to work with us?

A no-obligation consultation to design your team, hours and price. Most quotes are back within one working day.

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