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MaxedBPOBusiness Process Outsourcing

Dedicated offshore teams for customer service, call center, back-office and AI data work, delivered from Nairobi to clients worldwide since 2015.

  • Malik Heights, Ngong Road, Nairobi, Kenya
  • +254 140 403 425
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Nairobi delivery centre, serving clients on five continents

+254 140 403 425[email protected]Staff sign in
MaxedBPOBusiness Process Outsourcing
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  1. Home
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  3. /AI, ML & Robotics

Industry/Technology & Education

AI, ML & Robotics Industry Support in Kenya.

The trained human workforce behind AI companies.

Nairobi-based human teams for the data, evaluation, safety and operations work that AI, ML and robotics companies depend on.

Get a free quoteRead the details
Data annotator labelling objects in an image on her monitor
AI labs, ML teams, robotics companies
Clients
Data, evaluation, safety, operations
Work
Confidential pre-release handling
Security
From a pilot to hundreds of specialists
Scale

Overview

Affordable AI, ML and robotics support for companies in Canada, Australia, Saudi Arabia and South Africa

Speak to a specialist

Tell us your volumes and goals. We reply within one working day with a suggested team and price.

Get a free quote
+254 140 403 425[email protected]
  1. 01

    Teams are calibrated against your evolving rubrics, not static scripts.

  2. 02

    Agreement checks run continuously, not just at onboarding.

  3. 03

    Confidentiality is handled to the standard our most heavily regulated clients expect.

  4. 04

    Fast feedback loops mean your researchers can act on patterns sooner.

At a glance

Targets are agreed per client and written into your SLA.

Specialist AI services
11
To stand up a pilot
Days
Operations available
24/7

What's included

What's included in our ai, ml & robotics service.

Take one piece or all of it. Every item runs to documented procedures with an owner, a target and weekly reporting.

  • 01

    Data annotation

    Labelled training data across every data type.

  • 02

    RLHF and evaluation

    Human feedback and model evaluation.

  • 03

    Safety and bias audits

    Red teaming and fairness testing.

  • 04

    Computer vision QA

    Finding where vision models fail.

  • 05

    Robotics operations

    Remote operators for autonomous fleets.

  • 06

    Speech data

    Diverse voice data, including African languages.

Recommended services

The services ai, ml & robotics teams use most.

All solutions
  • Data annotator drawing bounding boxes around objects on her monitorAI service

    Data Annotation & Labeling

    Accurate training data, labelled by people who follow the rubric.

  • Evaluator comparing two AI model responses side by sideAI service

    Model Evaluation & RLHF

    Careful human judgement for model training and evaluation.

  • Remote operator at a console with robot camera feeds and telemetryAI service

    Robotics Remote Operations

    Trained remote operators for robots and autonomous fleets.

Your customers' data, properly protected.

AI, ML & Robotics work runs on the same secure foundations as every Maxed BPO programme, with controls you can audit.

  • Locked-down machines with no personal devices or downloads
  • Role-based, logged access to your systems
  • GDPR, Kenya Data Protection Act and PCI-DSS practices
  • NDAs and data processing agreements as standard
Maxed BPO secure delivery floor in Nairobi

How we tailor it

How ai, ml & robotics outsourcing with Maxed BPO works.

Every sector programme follows the same careful path, built around your rules, systems and busy periods.

  1. 1

    Understand your sector

    We learn your customers, rules, systems and busy periods before anything else.

  2. 2

    Hire for the job

    We recruit people with relevant backgrounds and train them on your products.

  3. 3

    Launch carefully

    A supervised pilot with daily calibration before the team takes full volume.

  4. 4

    Report and improve

    Weekly reports, monthly reviews and headcount that flexes with demand.

Who it's for

Who uses our ai, ml & robotics service.

  • Foundation model labs
  • Applied AI start-ups
  • Autonomous vehicle and robotics companies
  • Enterprise AI teams
  • Academic research groups

Platforms

Tools and platforms we work in.

Your team works inside the systems you already use. Don't see yours? We learn custom tools too.

  • Labelbox
  • CVAT
  • Label Studio
  • Scale
  • Foxglove
  • Weights & Biases
  • Custom platforms

FAQ

AI, ML & Robotics: your questions.

Something else on your mind? Our team replies within one working day.

Speak to a specialist

Tell us your volumes and goals. We reply within one working day with a suggested team and price.

Get a free quote
+254 140 403 425[email protected]
Why choose a Kenyan team for AI work?

A large, educated, English-speaking workforce with real language diversity and competitive costs.

How do you protect pre-release models?

NDAs, a secure facility, managed devices and strict access controls.

Can you start with a pilot?

Yes. Most AI projects begin with a short paid pilot.

More industries

Other sectors we support.

All industries
  • Travel & Hospitality
  • Telecommunications
  • Banking & Insurance
  • E-commerce & Retail
  • Healthcare
  • Logistics & Courier
  • IT & Technology
  • Real Estate
  • Education & EdTech
  • Government & Public Sector
  • Media & Entertainment
  • HR & Recruitment
  • Legal Process Outsourcing
  • Manufacturing
  • Energy & Utilities

Get a free AI, ML and robotics support quote

A no-obligation consultation to design your team, hours and price. Most quotes are back within one working day.

Book a free consultationChat on WhatsApp